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Service Designer |

Design Strategist | Researcher

I am an aspiring service designer with experience in UI/UX design, user research, and data analysis. I am skilled at developing human-centered solutions through empathy, prototyping, and research-driven insights.

Insights

Ambulance services are expected to function in isolation until a patient calls 911.

Ambulance services need to be inter-operable within EMS because they EMS is fragmented system.

Patients trust familiar urgent care services from their neighborhood because it is consistent in quality and cost.

Patients make their medical decisions based their insurance to get the most value of insurance.

Patients don’t see the value in services provided by the ambulance agencies.

Ambulance services are designed not to be viable & profitable business.

Ambulance

Emergency medical response and transport services for medical emergencies, injuries, and accidents.

Inter Facility Transport

Non-emergency medical transport services.

Fire Truck

Fire Emergency Services for rescue and emergency care.

Outreach Programs

Community education programs on topics like CPR, first aid, and injury prevention.

Transforming Ambulance Services in Chatham

Addressing challenges faced by Chatham Emergency Medical Services through an innovative solution, MedLife.

Innovating CVS Prescription Pickup Pharmacy Service

Reimagining the prescription pharmacy pickup experience through AI-enabled messaging, improving customer satisfaction and loyalty.

Connecting Neurodiverse Talent

Created an inclusive professional networking and training platform connecting neurodiverse talent with supportive employers.

Streamlining Donations at Salvation Army

Introduced donation stalls with categorized bins in communities to improve donation efficiency for staff and donors.

Transforming Ambulance Services in Chatham

Addressing challenges faced by Chatham Emergency Medical Services through an innovative solution, MedLife.

Innovating CVS Prescription Pickup Pharmacy Service

Reimagining the prescription pharmacy pickup experience through AI-enabled messaging, improving customer satisfaction and loyalty.

Connecting Neurodiverse Talent

Created an inclusive professional networking and training platform connecting neurodiverse talent with supportive employers.

Streamlining Donations at Salvation Army

Introduced donation stalls with categorized bins in communities to improve donation efficiency for staff and donors.

Transforming Ambulance Services in Chatham

Addressing challenges faced by Chatham Emergency Medical Services through an innovative solution, MedLife.

Innovating CVS Prescription Pickup Pharmacy Service

Reimagining the prescription pharmacy pickup experience through AI-enabled messaging, improving customer satisfaction and loyalty.

Transforming Ambulance Services in Chatham

Addressing challenges faced by Chatham Emergency Medical Services through an innovative solution, MedLife.

Innovating CVS Prescription Pickup Pharmacy Service

Reimagining the prescription pharmacy pickup experience through AI-enabled messaging, improving customer satisfaction and loyalty.

Connecting Neurodiverse Talent

Created an inclusive professional networking and training platform connecting neurodiverse talent with supportive employers.

Streamlining Donations at Salvation Army

Introduced donation stalls with categorized bins in communities to improve donation efficiency for staff and donors.

Connecting Neurodiverse Talent

Created an inclusive professional networking and training platform connecting neurodiverse talent with supportive employers.

Streamlining Donations at Salvation Army

Introduced donation stalls with categorized bins in communities to improve donation efficiency for staff and donors.

Educate people to set expectations with 911 services.

Provide services for an alternate source of revenue.

Build trust with communities in Chatham by advising on non-emergent situations.

Benefits of Using MedLife

Emergency Information

Keep all your medical and personals information ready for ambulance emergencies

Pre - Hospital Consultation

Consult with our paramedics & EMTs for medical advises for $30

Medical FAQs

Information relating to the medical treatments, emergency training etc

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