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Service Designer |

UI/UX Designer | Product Designer

I am an aspiring service designer completing a Master's degree with experience in UI/UX design, user research, and data analysis. I am skilled at developing human-centered solutions through empathy, prototyping, and research-driven insights.

Reimagining CVS Pharmacy Services

Reimagined the pharmacy experience through AI-enabled messaging and enhanced in-store pickups, improving customer satisfaction and loyalty.

Connecting Neurodiverse Talent

Created an inclusive professional networking and training platform connecting neurodiverse talent with supportive employers.

Streamlining Donations at Salvation Army

Introduced donation stalls with categorized bins in communities to improve donation efficiency for staff and donors.

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