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Service Designer

UI/UX Designer | Design Researcher

I am an aspiring service designer with experience in UI/UX design, user research, and prototyping. I am skilled at developing human-centered solutions through empathy, prototyping, and research-driven insights.

Transforming Ambulance Services in Chatham

Transforming Ambulance services from emergency care to community care services by educating and connecting the public directly with Paramedics/EMTs for medical advice.

Innovating CVS Prescription Pickup Pharmacy Service

Reimagining the prescription pharmacy pickup experience through AI-enabled messaging, improving customer satisfaction and loyalty.

Connecting Neurodiverse Talent

Created an inclusive professional networking and training platform connecting neurodiverse talent with supportive employers.

Streamlining Donations at Salvation Army

Introduced donation stalls with categorized bins in communities to improve donation efficiency for staff and donors.

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